Creating A High-Value Customer Experience

Emerging Leadership Initiative

The Emerging Leadership Initiative is a 4-day conference event where standout company employees and executives participate in an intensive seminar on building leadership skills, mastering effective communication techniques, enhancing teamwork cohesiveness, developing group dynamics and collaboration skills on a successful group project.  


  • Emerging Leadership Seminar
  • Management Training
  • Communication Training
  • In-Person Seminars
  • Online Webinars

Customer Experience 

Effective and impactful customer service solutions with data analytics, customer service best practices, and a customer experience developed to uniquely express your brand.  

​Public Speaking

Steve Fryer speaks on a variety of topics to student and college organizations, sales teams, employee groups, contact centers and professional organizations.